Frequently Asked Questions
Who do you think you are?
We are two best friends who live on opposite coasts and are devout worshippers of Mother Oprah, Saint Gayle and the entire canon of Bravo saints. We are also devoted mothers of human and dog children.
Where are you located?
We are a woman-owned small business based in Fullerton, California. We also have an East Coast office in Orlando, Florida. Our candles are sold in various stores around the country. Email us for a list of our partnering stores, there might be one near you!
What are your candles made of?
Our candles are made of glass, clean-burning paraffin wax, and high-quality vinyl images. And love and light and a sense of humor.
Are your candles scented?
No, our candles are unscented.
Do you take requests or commissions?
We don’t take commissions currently. We’re just too swamped filling orders and we have a list a mile long already of saints we want to make. Feel free to drop us an email with a suggestion for a saint you’d like to see, we’d be happy to add it to our list. You can follow our blog, Instagram, Pinterest or Facebook accounts to see when new saints are added.
What's the deal with shipping?
We ship USPS Priority 1-3 day. Your order takes a few days to put together (sometimes more if we're super busy, like around Christmas), but once it goes out you’ll get an email with tracking information. If you need your order to arrive by a certain date, email us directly. We will do our best to get your package in the mail as soon as possible.
What if my package has shipped but tracking isn't updating?
Sometimes the post office doesn’t scan items properly or the scan doesn’t register for some reason, and that can indicate a delay. Check back in a day or two, usually it will update when it reaches its next location. If several days have passed and tracking still shows that the package hasn’t moved, let us know and we can try to look into it for you.
What if tracking shows my package was delivered but I didn't get it?
If tracking shows that your package was delivered but you haven’t received it, try checking with your local post office to see if they have it or if it was delivered to the wrong house. If the package was stolen, you can file a claim with the post office. Once tracking shows a package was delivered, it’s out of our hands. We don’t offer refunds or replacements on packages that are tracked as delivered.
What if I receive a broken candle?
We hate that and we say ten Hail Dorothys when it happens. But it does happen, even though we package each saint with love and bubble wrap and bless it three times before it goes out the door.
If you receive a broken candle, do three things:
- Take a photo of the damaged candle and its packaging. This helps us file an insurance claim with USPS. We will also smote them.
- Email us the photos right away and let us know what happened. If you wait longer than 30 days, USPS won’t reimburse us for the damage. And we’d like to get your fresh candle out to you asap.
- Dispose of the broken glass VERY carefully, we don’t need any stigmata on our hands. Or yours.
Do you accept returns?
If you’re unhappy with your purchase for any reason, you can return it to us within 30 days for a full refund. Return shipping is the customer’s responsibility. Simply email us to get a return address and we’ll refund your purchase cost after we receive the merchandise.
What if my order is a gift?
Let us know when you place your order that you’d like it packaged as a gift. We won’t include the price and you can write a cute little gift message for your recipient.
If you’d like to place a large order, email us and we can discuss bulk discounts and shipping costs.
Do you offer wholesale?
We do! Check out our wholesale page for information.
How can you use these famous people's images?
We are satire artists working in parody art. We do not license with any individuals or brands, we use our own imaginations and digital design skills to create one-of-a-kind, unique and detailed pieces of art parodying various pop culture and political figures.
Did you know that you’re going to hell?
Yes, thank you. We know and we’re bringing the Fireball.